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Some of
the most Frequently Asked Questions at StorageMax:
(view page 1)
» Do I get a lock when I rent a unit?
You can purchase a new, sealed lock at your local StorageMax
facility and no one else will have a key to that lock. We offer a
variety of sizes and types of locks, and to ensure the highest level
of security, we highly recommend the purchase of a disc lock, also
known as a cylinder lock.
» Can anybody drive onto this property or do you need a PIN
number?
Most of our facilities have an electronic gate system which can
only be opened by a code that is assigned to each individual tenant.
» How far in advance can I book a reservation?
We give you the flexibility to book a reservation up to 45 days
in advance to help you plan ahead.
» What are the payment terms?
StorageMax wants to make your storage experience a stress-free
experience, including paying your bill. You can pay online in the My
Account section of our website.
» Do you accept credit cards?
We accept several major credit cards, including MasterCard® and
Visa® and American Express® via our online payment section.
» Can I pay my bills online?
Yes, paying your bill online is available in the My Account
section of our website.
» Do I need insurance for my stored goods?
Yes, you are responsible for those items you store at
StorageMax, and insurance for those items is required. We offer
affordable self storage insurance options at the facility. In the
event that you are already covered, a copy of the declaration’s page
must be available at the time of rental.
» What kind of documentation is required to rent a storage unit?
One of the following forms of identification; state issued
identification card, drivers license, passport, or military ID.
» Do I need to give you a notice when I am ready to move out?
A 30 day written notice is required prior to vacating the unit.
» What sizes are available and how do I pick my size?
We offer a wide range of sizes to accommodate your storage
needs. Ask one of our facility managers who are trained to assist
you in this process.
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